Operations Assistant

Job description

Operations Assistant: Fintech : Small Company, Big Opportunities 🚀

Want to work with one of the UK's most exciting Fintech startups? Are you passionate about disruptive start-ups in particular Fintech and possibilities for PSD2 and plugin banking? An excellent multi-tasker who can handle busy reactive situations? A disciplined hard worker willing to go the extra mile to get things done? Excited to own share options?

Ok, tell me more...🤔

At Chip, we save you money by moving small amounts from your bank account into a savings account. That’s it. Simple, but not sexy. We’ll also look after your overdraft, and saving you from those dreaded bank charges. That’s simple too, but still not sexy. Thankfully, it’s really effective, and a huge number of our users have also become our investors.

What’s simple for the user though, is incredibly complex behind the scenes. Which is why we’re looking for superhero's to join our operations team. With that comes some new processes, as we strive to improve our workflow and communication across the organisation. It genuinely is a great time to join a Fintech company at the forefront of the Open Banking revolution.

Chip is now building a peer to peer lending product that enables users to lend their Chip savings to other Chip users with a range of smart credit features that pay back automatically using the Savings AI. 🤯

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Here’s where you come in: ✍️

Chip is now building a peer to peer lending product that enables users to lend their Chip savings to other Chip users with a range of smart credit features that pay back automatically using the Savings AI so we're now currently looking for someone to assist our Head of Operations and Head of Lending with ChipX and will play a big role in helping us set up processes in order to deliver a great products to our Chip customers. 

What we’re really looking for: ✍️

  • Highly motivated self-starter with initiative

  • Minimum 2:1 degree 

  • Demonstrated problem solving ability

  • Quick learner

  • The ability to function well independently and as part of a team

  • Highly organized and with an excellent attention to detail and good judgement

  • Keen to grow in a dynamic startup

Although we’re in the financial space, and under the scrutiny that comes with it, the current team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise you would have stopped reading by now, so let us be clear in what will make us want to work with you.

We want a real person, with cool interests, to join our work family. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. 

At the interview stages will be looking for empathy, EQ, fun stories, have the ability to smile even when things are tough, and are strong communicators. 

We take our work and customers financial health very seriously, but not ourselves.


  • £18,000 to £20,000 dependant on experience 
  • Share option scheme. We recently secured £4m in Series A funding valuing the company at over £18m. All the team have share options in the company as we work together to achieve a company valuation in excess of £1bn.
  • 5% interest bonus on all Chip savings
  • Workplace pension scheme
  • Flexible working arrangements 
  • Unlimited holiday (28 days contracted + bank holidays + Xmas to New year but policy not to count) ✈️
  • Free Classpass membership
  • Company laptop 
  • Based in the heart of Shoreditch, Bricklane and Spitalfields
  • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high growth fintech startup.
  • Monthly team lunches in a thriving food scene

Our Interview process: 📖

  1. Phone Screen with someone from our Talent team
  2. Short technical task
  3. Face to Face interview with the hiring manager (Talk through task and meet the wider team)

Chip. We’re the future of saving. Why not join us? 🤔

Check out our Community Forum to see all the cool work that's going on behind the scenes